Terms of Service

Last updated: June 23, 2025

1. Introduction

These Terms of Service (“Terms”) govern access to and use of the Ling-1T AI website, console, APIs, and related services made available at https://ling-1t.ai (collectively, the “Services”). Ling-1T AI (“Ling-1T AI”, “we”, “us”, or “our”) operates a hosted deployment of the open-source Ling-1T language model. We are an independent service provider and are not affiliated with the model’s original authors. By creating an account, consuming the API, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree, you must stop using the Services.

2. Eligibility and Account Responsibility

• You must be at least 18 years old, or the age of legal majority in your jurisdiction, to register.
• If you accept these Terms on behalf of an organisation, you confirm that you have authority to bind that organisation, and “you” refers to both you and the organisation.
• You must provide accurate and complete registration information and keep it current.
• You are responsible for safeguarding your authentication credentials and for all activity under your account, including actions by anyone using your credentials. Notify us immediately at [email protected] if you suspect unauthorised access.

3. The Services

Ling-1T AI provides:

• Web and API access to hosted Ling-1T model endpoints for conversational and programmatic inference.
• Usage dashboards, billing tools, and developer documentation.
• Optional integrations such as OAuth authentication (Google, GitHub) and usage notifications.

We may update, enhance, or discontinue any feature with reasonable notice when practicable. Certain features may be labelled “beta”, “preview”, or similar; such features are provided “as is” and may be modified or withdrawn at any time.

4. Permitted Use

Subject to your compliance with these Terms and applicable laws, we grant you a non-exclusive, revocable right to access and use the Services for your internal business purposes. You must not:

• Use the Services in violation of law or to infringe third-party rights.
• Attempt to discover source code, underlying models, or bypass technical safeguards.
• Upload or transmit malicious code, spam, or content that is unlawful, defamatory, or violates privacy.
• Resell or sublicense the Services without a separate written agreement.
• Misrepresent generated output as being produced by Ling-1T model authors or any other third party.
• Interfere with or disrupt the integrity, availability, or security of the Services or related systems.

We may suspend or restrict access if we reasonably believe that your use breaches these Terms or risks harm to the Services or other users.

5. Pricing, Billing, and Taxes

• The Services may be offered on a pay-as-you-go or other usage-based pricing model. Current pricing is published in your account dashboard or on the pricing page. We may adjust fees with at least 30 days’ notice.
• Creem (Armitage Labs OÜ) acts as our merchant of record and processes payments on our behalf. You authorise Creem to charge your selected payment method for accrued usage and applicable taxes. Creem will appear on your statements.
• You must maintain valid and accurate billing information. If a charge fails, we may suspend Services until payment is successful.
• Fees are exclusive of taxes unless stated otherwise. You are responsible for any sales, use, value-added, or similar taxes associated with your purchases, except taxes on our income.
• Unless required by law, charges are non-refundable. Any discretionary refunds will be handled by Creem under its policies.

6. Usage Metrics and Quotas

We may monitor usage for billing, capacity planning, and enforcement of quotas. You agree that we may generate aggregated, anonymised statistics derived from your usage for service improvement, provided no personal data is disclosed in identifiable form.

7. Customer Content and Conversation Data

• Ownership: You retain all rights to prompts, files, and other content (“Customer Content”) you submit, as well as the outputs returned by the Ling-1T model (“Outputs”), subject to any third-party rights embedded in that content.
• Licence to Ling-1T AI: You grant us a worldwide, royalty-free licence to host, process, transmit, and display Customer Content and Outputs solely to provide and improve the Services, comply with law, and enforce these Terms.
• Retention: Unless you enable workspace history features, we retain Conversation Data for no longer than 30 days to support delivery and abuse detection. We do not train models on Customer Content or Outputs without your explicit written consent.
• Responsibility: You are responsible for ensuring that Customer Content and your use of Outputs comply with applicable laws, including intellectual property, privacy, and export controls.

8. Third-Party Services

The Services rely on third parties such as Creem (billing), Google and GitHub (optional authentication), Cloudflare and Vercel (infrastructure), and compute providers hosting Ling-1T workloads. These providers act as processors or independent controllers for the data they handle. Your use of third-party authentication or payment options is subject to the terms and privacy notices of those providers.

9. Security and Confidentiality

We implement technical and organisational safeguards intended to protect the Services and your data. You must also maintain appropriate safeguards for any credentials, API keys, and data exported from the Services. If you become aware of a security vulnerability or breach, notify us promptly at [email protected]. Each party agrees to take reasonable steps to protect the other party’s confidential information and to use it only for purposes related to these Terms.

10. Feedback

If you provide ideas, suggestions, or feedback, you grant us a non-exclusive, perpetual, irrevocable, royalty-free licence to use and incorporate that feedback without restriction or obligation.

11. Disclaimers

• The Services and Outputs are provided “as is” and “as available”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of Outputs, and non-infringement.
• We do not guarantee uninterrupted or error-free operation, nor that Outputs will meet your requirements or comply with regulatory obligations.
• You are solely responsible for evaluating the suitability of Outputs for your use case.

12. Limitation of Liability

To the fullest extent permitted by law:

• Neither party will be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill.
• Each party’s aggregate liability arising out of or relating to these Terms will not exceed the greater of (a) the amounts you paid for the Services in the six months preceding the event giving rise to liability or (b) USD $100.
• These limitations apply regardless of the theory of liability and even if a party has been advised of the possibility of such damages. The limitations do not apply to liability that cannot be excluded under applicable law (for example, death or personal injury caused by negligence).

13. Indemnification

You will indemnify and hold harmless Ling-1T AI, its affiliates, and personnel from and against claims, losses, and expenses (including reasonable attorney fees) arising from your use of the Services, your Customer Content, or your breach of these Terms, except to the extent caused by our negligence or willful misconduct.

14. Term and Termination

These Terms remain in effect until terminated. Either party may terminate at any time by closing the account or providing notice. We may suspend or terminate access immediately if we believe you have breached these Terms, at our sole discretion. Upon termination, your licence to use the Services ends, and you must cease all use. Sections that, by their nature, should survive termination (including Sections 4, 5, 7, 8, 10–15) will continue to apply.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore, excluding conflict-of-law rules. The parties consent to the exclusive jurisdiction of the courts located in Singapore. We encourage you to contact us at [email protected] to resolve disputes informally before initiating formal proceedings.

16. Changes to These Terms

We may update these Terms to reflect operational, legal, or regulatory changes. Material updates will be announced via the console, email, or prominent site notices at least 30 days before they take effect, unless a shorter period is required by law or to prevent abuse. Continued use of the Services after updated Terms take effect constitutes acceptance of the changes.

17. Contact

For questions about these Terms, please email [email protected].